Monday, 26 August 2019

Digital Self Service Enablement and Customer Self Service

Digital self service enablement transformation has accelerated the change in the insurance industry by providing personalized insurance services, connected homes, connected cars, mobile devices and portable devices. Amazon and Airbnb have increased customer satisfaction by providing the latest services. This allows today's customers to demand similar experiences from insurance companies. Netsoltech technology is a smart way to introduce innovation and digital transformation into the insurance industry, enabling insurance companies to securely expose data and services to a variety of businesses and attract new customers. Insurers can recommend customers personalized products and services based on fingerprints through the Netsoltech framework. With Netsoltech, you can share data anywhere, any channel, anytime, anywhere, including web, tablet, mobile form factor, voice assistant interaction, chatbot interaction. According to the 2017 MuleSoft Connectivity Reference Report, 94% of IT leaders use Netsoltech for customer self service to deliver new products and services to the market more quickly.